FAQS
Got Questions? We’ve Got Answers.
0 1. What are your shipping options and rates?
We offer free shipping on all orders of $350 or more. For orders below that amount, shipping rates are calculated automatically at checkout based on your location and the selected shipping method. You'll see the total before completing your order.
0 2. How do I ensure the part or gear I'm ordering is compatible with my specific aircraft or needs?
We recommend reviewing the product descriptions carefully on our website, where we strive to provide detailed information for each item. Additionally, our aviation experts are available to assist you. Feel free to reach out via live chat or email at sales@nationalav.aero for personalized guidance to ensure you get the right parts and gear for your aircraft.
0 3. What if I need to return or exchange an item?
If you need to return or exchange an item, please review our detailed return policy. Returns and exchanges are accepted within 30 days for items that meet our eligibility criteria.
0 4. How can I confirm if an item is currently in stock before I order?
All products displayed on our website's product pages show real-time availability. If an item is visible and available to purchase, it's in stock and ready for shipment.
0 5. When will my order ship?
We process and ship orders on the same business day if placed during our working hours. You will be notified by email with a tracking number as soon as your order is on the way.